As part of our Company commitment to training we have announced a major investment in our management team by enrolling on an Institute of Leadership and Management (ILM) approved training programme to support many of our Managers to be fully accredited.
We have a growth strategy that has realised a healthy improvement in business performance as well as a controlled and structured increase in staff numbers over the last few years. We understand that empowering Managers – particularly those who drive quality and customer satisfaction – to develop their teams will help to enhance employee engagement across the whole organisation.
Our Managing Director, Phil Lambden, states “Our business ethos is based on family values and to encourage our staff to work using their natural flair, enthusiasm, initiative where new ideas can flourish. The feedback from the Managers who attended the first course is that their confidence has increased and that has contributed positively to the ongoing success of our business.”
Our HR Manager, Tim Samuel, was challenged to find the right training provider. Tim says “Selecting the right training provider is so important, after reviewing five providers, we trialled an Impellus course and were impressed with the course content and the flexibility of the model which will also allow us to offer the ILM Award to our Managers.”
Our aim is to ensure that our Managers facing the challenges of continuing growth will be equipped in the future to focus on developing their own people as well as themselves.